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Retained CTK Support  Simple, Flexible, Consistent

 

I work on a monthly retainer basis,  a set number of hours each month dedicated entirely to your business.

For salon and beauty business owners, this is what actually makes the difference. I'm not parachuting in to fix one thing and disappearing. I get to know your business properly, understand your busy seasons, your team dynamics, your systems and I manage it all with that context in mind.

A retainer means I'm proactive, not just reactive. I'm looking ahead, spotting what needs attention before it becomes a problem, and keeping things moving in the right direction.

That's the difference between hiring someone to do tasks and having an CTK in your corner.

Hourly
Rate

£40 Per Hour 

  • Minimum of 3 hour per month

  • No commitment beyond the contracted hours for the month

  • Blocks of hours can be booked for the month

  • Services to be discussed on booking 

  • 72 hour turnaround

Power
Hour

£150 Per hour

A Power Hour is one focused hour with me, straight into whatever's holding your business back right now. No fluff, no generic advice. Just clarity and something you can act on the same day.

We can work through your CRM or booking system, email marketing, operations, team structure, HR processes, or your content strategy, whatever needs attention most.

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Bronze Package £400 P/M

Consistent CTK support to keep your business running cleanly in the background.

Good for:

  • Business operations check-in and oversight

  • Light systems oversight and process management

  • CRM maintenance and client journey checks

  • Monthly strategy touchpoint to keep you on track

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A solid starting point if you want consistent, managed support without committing to full operational involvement.

Silver Package £800 P/M

Regular, hands-on CTK support for a business that's growing and needs someone managing the moving parts.

Good for:

  • Back-end operations and process management

  • CRM management and client communications

  • Email marketing support and campaign management

  • Booking system and website updates

  • Identifying what's not working and fixing it

The most popular choice for hair, beauty and wellness business owners who need more than task support — they need their business properly managed.

Gold Package £1200 P/M

Dedicated CTK support for an established business that's ready to hand over the operational load and focus on leading.

Good for:

  • Back-end operations and day-to-day management

  • CRM and systems management

  • Ongoing process oversight and improvement

  • Priority support when you need it most

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The natural next step for hair, beauty and wellness business owners who want their CTK embedded in the business, not just dipping in and out.

Platinum Package £1600 P/M

Full operational support for a business that's ready to scale properly.

This is where I come in as a true partner across your operations, systems, team and strategy. Not just doing the tasks, but making sure the right things are in place for where you're going next.

Good for:

  • Full business operations management

  • Systems, processes and workflow builds

  • Project coordination and delivery

  • CRM, email marketing and client journey management

  • Strategic support as your business grows

For salon and beauty business owners who are done piecing it together themselves and want someone fully invested in making their business work.

Need a little extra admin support?

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Alongside my CTK packages, I also offer VA support for the day-to-day tasks that just need handling.

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This includes:

  • Email and diary management

  • Client onboarding and offboarding

  • Document preparation and formatting

  • General admin and business support

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Available as an add-on or standalone get in touch to discuss what you need.

Website Building and Maintence 

Price Dependant on build 

Wordpress, Wix or Shopify

Your website is often the first impression your customers get of your business, so it needs to be both functional and visually appealing. As a Virtual Assistant, I specialise in helping businesses like yours create, update, and maintain websites that truly reflect your brand and engage your audience.

What I Offer:

1. Website Builds:

  • Custom Design: I’ll work with you to design a website that matches your brand’s identity, ensuring it’s visually appealing, user-friendly, and optimized for all devices.

  • Content Management: Whether starting from scratch or migrating existing content, I’ll handle everything, ensuring your website is organized and easy to navigate.

  • SEO Optimisation: I’ll integrate SEO best practices into your site, helping it rank higher in search engine results and attract more visitors.

  • E-commerce Integration: Need an online store? I’ll set up and customise your e-commerce platform, making it easy for customers to browse, shop, and purchase.

2. Website Updates:

  • Content Updates: Keep your site fresh with regular updates to your blog, product pages, or service offerings. I’ll ensure your content stays relevant and engaging.

  • Design Tweaks: Whether you need a complete design overhaul or just a few tweaks, I’ll update your site to keep it looking modern and in line with your evolving brand.

  • Performance Optimsation: I’ll review your site’s performance and make necessary adjustments to improve speed, reduce load times, and ensure it’s running smoothly.

  • Plugin & Security Management: I’ll handle all updates to your site’s plugins and security measures, keeping your website secure and up-to-date with the latest features.

3. Ongoing Support:​

  • Analytics & Reporting: Get detailed reports on your site’s performance, visitor behaviour, and other key metrics to help you make informed decisions.

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Why Work with Me?

I understand the importance of a strong online presence, and I’m here to make sure your website not only looks great but also serves your business goals. From the initial build to ongoing updates, I’ll handle the technical details so you can focus on what you do best—running your business.

Ready to Get Started?

If your website needs a fresh start or just a little TLC, let’s chat! I’m here to help you create or update a site that’s not only functional and beautiful but also a powerful tool for growing your business.

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